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Kanaan Communications, LLC Dispatcher in Selma, Texas

Overview and Essential Functions

A successful Dispatcher shall communicate with field workers, customers, and homeowners, providing information necessary to complete the field work. This includes but is not limited to providing support with troubleshooting, providing “as-builds”, directions to a location, and plant fiber information.

The Dispatcher will receive close-out information from the field and input the work information into various databases to fully close out each location. Efficiency and accuracy in transferring this information into databases are paramount for a Dispatcher's success.

What you’ll do…

  • Completion of high-level tasks in support of an assigned department/project

  • Receive, organize, file, and maintain documents and/or data for an assigned department/project

  • Maintain and update various databases

  • Communicate with employees, contractors, vendors, and/or customers to assist assigned department/project

  • Read, interpret, and input data in support of an assigned department/project

  • Additional duties as assigned

Qualifications

Who we are looking for….

  • 2 years of related work experience

  • Proficient in the use of office hardware and software. (PCs, Tablets, Printers, Copiers, Microsoft, Google, etc.)

  • Excellent Customer Service skills and strong English language skills both oral and written.

  • Work safely, with or without supervision

  • Read, understand, interpret, input and analyze data with a high degree of accuracy and completeness

  • Excellent manual dexterity

  • Ability to organize workload to determine priority of duties

  • Communicate with Company personnel, customers, and contractors to ensure tasks are completed

  • Function effectively in a high-stress situation

    Workplace Environment and Physical Demands:

  • Aability to sit for long periods of time, while using repetitive and/or fine hand movements to complete computer related tasks and/or other office functions.

  • Work is performed indoors and in a typical office environment.

Benefits and Company Summary

What you’ll get…

  • Medical, Dental, Vision and Prescription Plans

  • Flexible Spending Accounts

  • Short and Long Term Disability

  • Supplemental Life and AD&D

  • 401(k) Retirement Savings w/ Company Match

  • Stock Purchase Plan

  • Company Discounts

  • Legal Insurance

  • Paid Time Off and Holidays

    Who we are...

    Texstar Enterprises, LLC (\"Texstar\") provides project management, construction, and maintenance services for telecommunications providers in the Southwest and Pacific Northwest regions of the United States. We offer a turnkey solution for network deployment that encompasses every aspect of aerial and underground line construction and all associated maintenance.

    Headquartered in Selma, Texas. Texstar has been delivering reliable, cost-effective solutions to leading telecommunication providers across the country since 1989. We are fully committed to providing a safe work environment for our employees and continuously strive to exceed the expectations of our customers.

    To apply for this opportunity, please visit our careers page at https://careers.texstarenterprises.com/texstarenterprises-careers.

EEO

Our Company is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind including, based on disability and protected veteran status. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, genetic information, religion, national origin, age, disability, veteran status, or any other basis protected by applicable federal, state, or local laws.

The Company also prohibits harassment of applicants or employees based on any of these protected categories. It is also the Company's policy to comply with all applicable state and federal laws respecting consideration of unemployment status in making hiring decisions. Please visit the following URL to view the EEO is the Law poster and the Supplement. (https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm)

The Company also does not consider criminal convictions to be an absolute bar to employment and will consider qualified applicants with criminal histories.

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