Manager, Maintenance InfrastructureUS-NJ-PrincetonJob ID: 2024-19097Type: Full-Time# of Openings: 1Category: Facilities Management and Physical PlantPrinceton UniversityOverview

As a key member of the Facilities Operations leadership team reporting to the Director of Civil and Environmental Engineering, the Manager, Infrastructure Maintenance and Construction provides high-level support by leading, managing, planning, organizing, and administering a work unit which supports the university’s civil infrastructure consisting of over 200 miles of underground utilities and four million square feet of roadways, walkways and plazas. Responsibilities include providing direct and indirect leadership and supervision to at least one direct report and an in-house team comprised of hourly casual union labor from three labor unions (Local 9, Local 172, and Local 825) that expands, and contracts as needed, typically ranging from 30 employees in the off season to more than 60 employees during peak activities. The work consists of both routine and emergency repairs, preventive maintenance, end of life replacement and new construction.

The Manager fosters a culture that incorporates the core values of Facilities (teamwork, innovation, integrity, inclusiveness, respect, and sustainability) and places high value on customer service, workplace safety, and the use of technology to support the department and campus mission. The Manager also maintains strong communication and relationships with campus peers and partners, tailoring the operational resources and processes to meet and exceed customer expectations.

During absences, or as necessary, the Manager may assume interim responsibilities of the Director.

NOTE: This is a five year term role.

• * Leadership and Management - provides direction, focus, guidance, motivation, support, prioritization, and oversight for assigned management, supervisory, and front-line staff. Develops programs, processes, and procedures that result in a high-level of organizational performance and effectiveness; is responsive to directives from senior leadership and superiors; supports the unit, department, and institutional goals; and promotes a diverse and inclusive workplace. Provides for the professional training and development of employees. Ensures that workplace culture is inclusionary; enforces rules; holds subordinates accountable for effectiveness, efficiency and personal conduct; conducts effective employment searches and provides hiring recommendations; participates in the administration of discipline as needed. Provides leadership to a variety of safety programs and processes, including Departmental Safety Committee, stand-alone programs such as Lock Out / Tag Out, Confined Space, trench safety, hearing conservation, and others. Collaborates with Environmental Health and Safety, and the Facilities Operations Safety Committee to ensure departmental compliance with all safety policies, rules, and procedures. Proactively manages maintenance budgets for assigned work units; ensures funds are allocated in accordance with university policy; develops and reviews budgetary controls and summary reports.

• * Maintenance and Repair Operations - responsible for implementation and management of an effective and efficient infrastructure maintenance repair program, including a preventive maintenance program. Develops, implements, and monitors administrative and technical control processes to ensure the reliable operation of underground utility and campus mobility infrastructure. Develops, implements, manages, and provides oversight to programs and work practices that ensure a high degree of quality of work performed by in-house staff and contractors, and results in a high degree of professionalism and customer satisfaction. Effectively provides management and oversight of contractors, including contract administration, hiring, work planning, execution, and turnover.

• * Enterprise Asset Management - provides technical support and guidance relative to a wide range of campus building systems and equipment. Ensures and validates that proper design reviews, quality assurance, system commissioning, shop training, and project handoff are completed for capital construction and major maintenance projects in areas of responsibility. Ensures the effective utilization of the computerized maintenance management software (CMMS). Develops and implements work practices that result in a consistent, accurate, and timely cost tracking of work unit activities, materials, and purchased services. Develops and regularly review reports which detail performance of the assigned work unit. Provides summary and performance data and/or reports to senior departmental leadership.

• * Budget and Schedule Management - develops initial cost estimates and manages budgets to ensure work is completed within the approved budget. Develops and manages the project planning schedule through completion of the project.

The requirements listed below are representative of the knowledge, skill, and/or ability required.

• * Education/Experience - bachelor’s degree from an accredited institution in business, engineering, architecture, or construction management plus a minimum of seven (7) years of leadership/management experience in a large commercial, industrial, or institutional environment, or an equivalent combination of education and experience.
• * Management and Leadership - able to develop and communicate goals which are consistent with the departmental and university mission; motivate, plan, lead, organize the workforce to establish and maintain a work culture of excellence and inclusion in all facets of the operation; able to successfully handle multiple tasks at once, and be able to establish appropriate priorities, which are consistent with the best interests of the department and university.
• * Specific Knowledge - strong technical knowledge of a wide range of underground utility systems. Utility systems that fall under the department’s responsibility include steam, condensate return, chilled water, hot water, geo-exchange, electrical, information technology infrastructure, water lines, sanitary sewers, and storm sewers.
• * Technical Understanding and Competency - ability to effectively read, interpret, and understand technical documents, specifications, diagrams, sequences of operation, and drawings.
• * Computer/Software Skills - possess strong skills and proficiency with personal computers and business application software, including use of AutoCad and Bluebeam.
• * Communication and Analytical Skills - ability to communicate effectively, both verbally and in writing, to a diverse audience, and possess a knowledge of appropriate escalation protocols; possess highly developed analytical skills.
• * Professional Attributes - organized, conceptual, analytical, strategic thinker, results-driven, interpersonal, self-starter, and innovative.
• * Project Management - possess project management experience and have a good working knowledge with project planning, scheduling, and work implementation.
• * Regulatory and Safety - possess solid knowledge of federal, state, and local safety and regulatory codes, with the ability to research applicable codes related to specific projects, departmental processes, or initiatives.
• * After-Hour Emergency Response - must be able to respond to after normal business hour emergencies and incidents as needed, and on short notice.
• * Essential Personnel - must be able to function in an essential personnel role, which may include an extended on-campus presence during campus, local, regional, or national emergencies.
• * Driver’s License - must have a valid driver’s license.

PREFERRED QUALIFICATIONS:

• * Prior related experience in a higher education setting.
• * Licensed Professional Engineer.
• * Experience managing in a union environment.

PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties, responsibilities, and functions.

• * Must be able to climb ladders and have the physical dexterity to climb into tight, awkward, restricted areas and around occasionally around obstacles.
• * Must be able to look at facilities issues near live electrical equipment, rotating machinery and other mechanical systems.

Princeton University is an Equal Opportunity/Affirmative Action Employer - https://rrr.princeton.edu/eop and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, or any other characteristic protected by law. KNOW YOUR RIGHTS - https://www.eeoc.gov/sites/default/files/2022-10/EEOCKnowYourRightsscreenreader10_20.pdf