Job Information
Nuvance Health Security Dispatch Operator in Norwalk, Connecticut
Security Dispatch Operator
Location: Norwalk, CT, United States
Requisition ID: 38918
Salary Range: 16.00 - 29.51 HOURLY
Work Shift: 8-hour shifts including 2nd/3rd shifts and weekends., with a 30-minute paid meal break.
FT/PT/PD: FULL-TIME
Exempt/Non-Exempt: Non-Exempt
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Description
Summary:
The Norwalk Hospital Security Dispatch Operator provides a vital function to the daily security operations by way of command, control, and communication. The Dispatch Operation is the heart of the Security Department and constantly monitors video surveillance, receives all calls for service requests, Emergency Codes and Alerts, and dispatches all relevant information to the Patrol and Sentry Officers stationed throughout the facility.
Responsibilities:
Receive emergency and non-emergency calls and record significant information into the Security Daily Log.
Address problems and requests by transmitting information or providing solutions.
Receive and dispatch orders for products or deliveries
Prioritize calls according to urgency and importance.
Use radio, phone and/or computer to send Officers, vehicles or other field units to appropriate locations.
Monitor the route, activity and status of field units to coordinate and prioritize their schedule according to operational needs.
Interacts with and provides information to various law enforcement agencies.
Operates specialized equipment (cameras, radios, etc...) through routine performance of duties.
Provide field units with information about orders, traffic, obstacles and requirements
Supports response efforts for patients considered high risk.
Enter data in computer system and maintain logs and records of calls, activities and other information.
Fulfills all compliance responsibilities related to the position.
Maintains and Models Nuvance Health Values.
Demonstrates regular, reliable and predictable attendance.
Performs other duties as required.
Other Information:
State of CT Security Officer license preferred.
Preferred training/certification in related fields such as OC Spray, Baton, Taser, Handcuff, tactical driving, etc.
Preferred training/certifications with Safety/Security related organizations including OSHA, NFPA, FEMA, IAHSS, IFPO, ASIS, etc.
Working Conditions:
Manual: significant manual skills/motor coord & finger dexterity
Occupational: Little or no potential for occupational risk
Physical Effort: Medium to Heavy effort. May exert up to 35 lbs. force
Physical Environment: Generally pleasant working conditions
Company: Norwalk Hospital Association
Org Unit: 452
Department: Security
Exempt: No
Salary Range: $16.00 - $29.51 Hourly
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