Alaant Workforce Solutions is proud to partner with a leading innovator in ultrawideband RF military antennas to hire a Client Relations & Service Coordinator! The successful candidate will be responsible for managing client relationships and coordinating service activities within our machine fabrication shop. This role requires excellent communication, attention to detail, and a customer-centric mindset.

Hours and Benefits for the Client Relations & Service Coordinator:

• Monday-Friday, 7:00am-3:30pm

• $21.00-$24.00 an hour depending on experience

• Comprehensive benefits package including medical, dental and vision insurance; retirement savings plan

Responsibilities for the Client Relations & Service Coordinator:

• Act as the primary point of contact for clients, addressing inquires and ensuring exceptional service delivery

• Coordinate service requests, including scheduling maintenance

• Collaborate with internal teams to facilitate timely and efficient resolution of client issues and concerns

• Maintain accurate records of client interactions, service history, and relevant documentation

• Proactively identify opportunities to enhance client satisfaction and drive business growth

• Assist with administrative tasks, such as preparing quotes, processing orders, and managing invoicing

Requirements for the Client Relations & Service Coordinator:

• High School Diploma or equivalent

• Previous experience in client relations, customer service or related roles within the manufacturing or fabrication industry

• Proficiency in Microsoft Office, specifically Excel

For more details on this role contact:

Ila Kochan, Talent Acquisition Specialist, Ila.kochan@alaant.com , (518)-689-0716

Alaant Workforce Solutions wants all interested applicants to know we hire a diverse workforce and are actively recruiting candidates in accordance with diversity, inclusion and equal opportunity policies.

This is an immediate opportunity. The interview process will be comprised of a combination of virtual and onsite meetings/interviews.

Connect with us on LinkedIn (https://www.linkedin.com/company/alaant-workforce-solutions/) , Facebook (https://www.facebook.com/AlaantWorkforceSolutions/) , Twitter (https://twitter.com/AlaantWFS) , Instagram (https://www.instagram.com/alaantworkforcesolutions/) , TikTok (https://www.tiktok.com/@alaant_wfs) , & Glassdoor (https://www.glassdoor.com/Overview/Working-at-Alaant-Workforce-Solutions-EI_IE2285064.11,37.htm)

At Alaant we believe in People First! We Care. We Listen & We Support.

www.alaant.com