Job Information
Sweeping Corporation of America, Inc. Dispatch - Support - DF23426 in Fairless Hills, Pennsylvania
Dispatch - Support - DF23426
DESCRIPTION/RESPONSIBILITIES: JOB TITLE: Dispatch
JOB SUMMARY: The dispatcher's job is to route and schedule drivers to deliver sweeping and other SCA services per customer specifications.
JOB LOCATION: 10 Kresge Road, Fairless Hills, PA 19030
HOURS/SHIFT: 9am - 6pm Monday thru Friday & eow Sat 6am-12pm
Our extensive safety program includes a full-time EHS team of professionals with advanced safety credentials and degrees. We have established safety policies and standard operating procedures as well as extensive driver and onboard training programs. The safety of our employees is of critical importance to us. * Excellent Benefits, Including: * Competitive wages * 401K plan * Halth, dental, vision, and life insurance * Paid time off (vacation, holidays, sick time) * The knowledge that you are working for the industry leader * A great place to grow your career: training, promotion and career paths, and advancement
JOB DUTIES AND RESPONSIBILITIES * Analyze the most efficient routes with drivers to target cost-effective delivery of service options that meet customer requirements. * Daily review of work orders to coordinate resource deployment. * Monitor daily driver logs for errors or violations of company procedures. * Monitoring drivers' working hours and equipment availability. * Monitor driver progress, process orders, and manage driver concerns. * Answer phones and dispatch instructions when drivers need assistance. * Review previous days/weeks' services completed to validate delivery. * Work with billing to ensure a record of services backup for invoice creation/generation. * Use of computer software and excel for efficient routing, scheduling, and verification. * Maintain awareness of the weather at all your drivers' locationstoflag potential issues. * Dispatch drivers with knowledge of DOT regulations to ensure drivers are compliant and safe on the job. * Maintain all records. * Use good judgment in decision-making and escalate issues as appropriate. * Other duties as assigned.
JOB REQUIREMENTS Required: High school diploma or equivalent. 3-5 previous experiences as a dispatcher or related role.
Preferred Dispatch or scheduler experience in the transportation industry. Excellent time-management skills. Ability to work in high-pressure situations and fast-paced environments. Strong organizational abilities
PHYSICAL AND MENTAL REQUIREMENTS NECESSARY TO DO THIS JOB Operate computer, keyboard, and phone.
Ability to communicate concisely over the phone * Ability to sit for long periods.
Equal Opportunity Employer-minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity