JOB REQUIREMENTS: This position will work as needed Job Description and Essential Functions Job Title/Position: Clinical Support Specialist Job Classification: Direct/Indirect Patient Care Date of Analysis: Date of Revision/Review: 09/2021 __________________________________________________________________________________________ Brief Description of Job Responsibilities: Providing exceptional service for employers, employees, patients, and all members of the health care team is the expectation of the Occupational Health Case Management Team. All members are expected to focus on the needs of the employer, employee/patient; relate to all in a friendly, accepting manner; communicate in a positive and professional way; use time effectively and efficiently; and demonstrate an overall high level of performance. The Clinical Support Specialist works within the Occupational Health Case Management. The Case Management team provides services (assessment, planning, implementation, coordination, monitoring, and evaluating care) for short-term disability, long-term disability, family medical leaves, and worker\'s compensation cases both internally and externally. Specialized Responsibilities: (This list may not include all of the duties assigned) * Maintains communication links with all members of the health care team, the employer, worker and insurers (written or verbal) to educate and facilitate safe return to work. * Complete absence and income protection forms for internal providers in a timely manner. * Fulfill medical record requests following standard operating procedures ensuring compliance with all federal and state confidentiality laws. * Maintains accurate and confidential documents, records and charts. * Attends required meetings and participates in committees as requested. * Participates in professional development activities and maintains professional affiliations. * Maintains patient confidentiality. * Develop and maintain working relationships with all departments within Prevea Health. * Assist and collaborate with RN Case Manager assigned to maintaining case load as needed. Performance Requirements: * Knowledge, skill and ability to communicate effectively and professionally with a diverse number of internal and external customers. * Customer service skills are essential. * Ability to acquire and synthesize new information. * Knowledge of Windows based computer applications.Education/Experience/Certifications: * * 3 or more years LPN / CMA experience preferred * Experience in occupational health and/or outpatient clinic setting desired. * Experience with Epic or other EMRNon-Essential Duties: Work is performed in an office/clinic environment. Involves frequent telephone contact with employees and patients. Work may be stressful at times. Interaction with others is constant and... For full info follow application link. Prevea is an Equal Employment Opportunity/Affirmative Action employer ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/A39AE5B6D349435D