Billing Specialist

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Job Details

Requisition #:

195523

Location:

Dallas, TX 75254

Category:

Medical Billing/Collections

Salary:

$20.00 - $24.00 per hour

Position Details

Are you passionate about making a difference in people's lives through superior home healthcare? Look no further! Aveanna Healthcare is seeking dedicated individuals to join our compassionate and purpose-driven team.

About Aveanna:At Aveanna, we are more than just a healthcare company; we are a community of compassionate individuals committed to providing exceptional care to those we serve. Our mission is to bring new possibilities and hope to patients and families in the comfort of their own homes.

Why Work with Us?

• Compassion in Action:Aveanna is built on the foundation of empathy and genuine care. We believe that providing care in the comfort of home creates a more personal and meaningful connection with our patients.

• Experienced Leadership:Our leadership team brings over 40 years of expertise in building successful home healthcare companies, creating a dynamic environment for growth and development.

• Recognized for Career Growth:Aveanna has been honored by Comparably as one of the Best Companies for Career Growth in 2023. We champion the countless team members who have advanced their careers here, with the support of our leaders, mentors, and our tuition reimbursement program.

• Celebrating Diversity:Aveanna has been recognized by Newsweek as one of America's Greatest Workplaces for Diversity in 2023. We embrace and celebrate the unique perspectives and backgrounds of our team members, fostering an inclusive and welcoming work environment.

• Recognized for Excellence:We are honored to be recognized by Newsweek as one of America's Greatest Workplaces in 2023. At Aveanna, we are proud to have a strong team of clinicians, caregivers, and support staff that works hard every day to make a difference in the lives of the individuals we serve.

Position Overview

The Billing Specialist reports directly to the Reimbursement Supervisor and is responsible for the proper and complete handling of all aged patient accounts for the sole purpose of collecting the very highest possible percentage of every billed account. This position maintains close contact with branch location personnel while constantly and consistently attempting to ensure maximum payment from all payers is received timely. This includes payment for all primary, secondary, tertiary or any other payer for all billed accounts including any and all guarantors for services provided. This is inclusive of claims to commercial, Medicare, Medicaid and private pay accounts.

Essential Job Functions

• Works and collects delinquent A/R accounts

• Documents collection efforts in EMR notes screens to include payer contacts, phone numbers, issues, actions taken, etc.

• Maintains current AR at an acceptable percent.

• Maintains DSO at an acceptable level.

• Achieves cash goal on a quarterly basis.

• Keeps supervisor, and branch location personnel informed of any significant collection payer or processing issues.

• Submits adjustments in an accurate and timely manner.

• Requests Bridge Tickets to correct and update EMR.

• Works with Biller to ensure claims are refiled and/or billed to the second insurance in a timely manner.

• Understands payer specific requirements for submitting claims (i.e. includes CMN's, nursing notes, invoices, etc.).

• Understands and enforces SOX 404 controls

• Reviews and responds to correspondence received from payers.

• Reviews and submits guarantor statements as required. Responds to questions from patients regarding statements.

• Addresses denials in an accurate and timely manner.

• Completes document request forms and forwards to location as required.

• Provides exceptional customer service.

• Evaluates data, reports, feedback, observations and other information in determining priorities.

• Uses prior knowledge and industry specific, historical experiences in resolving problems.

• Conducts all assignments as a professional and role model with a sense of urgency.

• Uses professional communication and conflict resolution techniques as required.

• References and reflects upon the Company mission, values, and strategic imperatives in completing and/or assigning all work.

Requirements

• High school diploma or equivalent.

• Minimum six (6) month prior healthcare insurance experience.

• Computer literate and ability to type, file and maintain audit records.

Preferences

• List

Other Skills/Abilities

• Must be able to adhere to confidentiality standards and professional boundaries at all times

• Attention to detail

• Time Management

• Ability to remain calm and professional in stressful situations

• Strong commitment to excellence

• Quick-thinking and astute decision making skills

• Effective problem-solving and conflict resolution

• Excellent organization and communication skills

Physical Requirements

• Must be able to speak, write, read and understand English

• Occasional lifting, carrying, pushing and pulling of 25 pounds

• Prolonged walking, sitting, standing, bending, kneeling, reaching, twisting

• Must be able to sit and climb stairs

• Must have visual and hearing acuity

• Must have strong sense of smell and touch

Environment

• Performs duties in an office environment during agency operating hours

• Must be able to function in a wide variety of environments which may involve exposure to allergens and other various conditions

Other Duties

• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

We Can't Wait to Welcome You to the Aveanna Family!Come be a part of a team that believes in the power of caring and compassionate home healthcare. At Aveanna, we value each member of our team and the unique contributions they bring. Join us, and let's make a positive impact together!

Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Aveanna does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with Aveanna.

Remote and hybrid work is limited to the United States only, and in states where Aveanna conducts business. Remote workers should be prepared to come into the office periodically.

As an employer accepting Medicare and Medicaid funds, employees must comply with all health-related requirements in all relevant jurisdictions, including required vaccinations and testing, subject to exemptions for medical or religious reasons as appropriate.

Notice for Job Applicants Residing in California (https://www.aveanna.com/CCPANotice.html)

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