Donaldson is committed to solving the world's most complex filtration challenges. Together, we make cool things. As an established technology and innovation leader, we are continuously evolving to meet the filtration needs of our changing world. Join a culture of collaboration and innovation that matters and a chance to learn, effect change, and make meaningful contributions at work and in communities. If you have talent, initiative, and a desire to join a thriving and stable global company with a wealth of career opportunities, you can go places with Donaldson Company, a leading provider of filtration solutions. Live and lead by Donaldson's core values - integrity, respect, and commitment - in the Inside Sales Rep II role within the Mobile Solutions Aftermarket. Role Responsibilities: Handling incoming customer service and technical support calls, chats, and emails from customers Driving sales by providing technical part information, recommending replacement parts, looking for up selling opportunities, providing pricing, and accepting orders Maintaining product and customer knowledge - staying current on the cutting-edge technologies that impact your customers Resolving customer complaints, answering customer requests, and taking corrective action as needed regarding orders, product availability, pricing, and shipments Building and maintaining strong relationships with customers for your assigned territory Supporting the Field Sales team with projects and sales opportunities Minimum Qualifications: Bachelor's degree (or equivalent experience in a related field) Minimum of 2 years of professional level customer service Strong verbal and written communication skills Ability to type 45 words per minute Preferred Qualifications: Technical problem-solving experience Experience working with Oracle, CRM, Chat and Microsoft applications At Donaldson, we are working with businesses from all over the globe. Our work improves lives, enhances equipment performance, and protects our environment. Key words: Inside Sales, Customer Service, mobile solutions #LI-Hybrid Employment opportunities for positions in the United States may require use of information which is subject to the export control regulations of the United States. Hiring decisions for such positions are required by law to be made in compliance with these regulations. Applicants for employment opportunities in other countries must be able to meet the comparable export control requirements of that country and of the United States. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law. Donaldson is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, age, gender, religion, national origin, genetic information, protected veterans status, sex, sexual orientation, gender identity, disability status, or any other status protected under federal, state or local laws.